TOPICS

Installation Load Capacity/Materials/Misc Foundation Permits Paint/Caulking

Installation

Can you install my shed?

Yes, installation is included with purchase.

Do I need to call to schedule my shed install?

A Gorilla Shed representative will contact you within 3-5 business days of your purchase date to review your order and schedule installation. The representative will also confirm your shingle color, optional paint color and any accessories at this time.

What is the standard lead time for installation?

3-6 weeks from purchase.

Do I need to be home for my shed installation?

A person at least 18 years of age will need to be present at the time of installation. You do not need to be home once the installation process has begun, but you should be home at completion for a walk through and to sign the certificate of completion.

How long will installation take?

On-site installation for most sheds can be completed within one or two days. Your installer will arrive with the wood pre-cut and pre-primed, minimizing disruption to your day and your landscape. Larger and/or more complex sheds will require additional days, yet still provide minimal disruption. Timing also varies based on location, leveling, and carry time at the assembly site.

Load Capacity/Materials/Misc

What are the floor load capacities?

Our sheds meet or exceed 40 pounds per square foot.

What is the wind and/or snow load capacity of my shed?

Our sheds have been designed and engineered to meet approximately 90 M.P.H. wind speeds and between 20 and 30 pounds of ground snow load depending on the shed model.

What if I need to cancel or add/delete an option from my order?

Contact us at 888-827-9056. We will communicate your refund to Costco who can process your refund when you return to the warehouse. To add an item, we will provide you a new order form that you take to the closest warehouse to process your purchase.

What type of warranty do my products carry?

There is a 15-year material warranty on Gorilla sheds and a 1-year warranty on labor.

Can you tear down and haul away my old, existing, shed?

The Member is responsible for removal prior to your scheduled delivery date. This is only required if the new Gorilla Shed is to be assembled in the same location.

How do I return or cancel my order?

If you wish to return or cancel an order, please reach out to Costco directly.

Foundation

Do I need to do anything to prepare my yard for installation ?

The assembly site should be level to within 6 inches; installers will not excavate the site
The area will need to have 3 feet of unobstructed space on all 4 sides and above, free of branches, bushes, power lines, etc.
Electricity will need to be available within 150 feet of the build itself
If you are having your shed built on a concrete slab, please contact Gorilla Sheds for exact dimensions and allow 7 days for curing
Optional leveling blocks are available….see accessories in Gorilla Shed brochure

Do I need leveling blocks?

Leveling blocks are not included with the purchase. Leveling blocks are not required in all states/counties, but the member should check his/her local requirements. Your building will be built on 4x4 pressure-treated runners. We will use treated leveling materials and shingle shims to level up the floor prior to installing the shed. If your ground is out of level greater than 6 inches, leveling blocks will be needed.

Permits

Will I need to obtain a building permit prior to my shed installation?

You should check with your local Building Authority and Homeowners Association prior to installation to make sure your shed is compliant with all codes, easements and setbacks.

Paint/Caulking

Is painting included with my purchase?

Painting is not included with purchase and is the homeowner’s responsibility. Gorilla sheds are built using pre-primed siding. Manufacturer requires the use of 100% acrylic latex paint. All exterior horizontal and vertical joints must be painted. Doors should be painted on all 6 sides including front, back, and all four edges. Painting your shed to match your home often meets HOA requirements.

Is caulking included with my purchase?

As a Costco Member Exclusive, Gorilla Sheds will caulk all critical joints (addressed during installation). All additional caulking is at homeowner’s responsibility. Your shed is built like your home and should be caulked when painting. Manufacturer recommends paintable caulk. You should caulk all horizontal and vertical joints and any seams and gaps prior to painting.

How soon do I need to caulk and paint my shed?

Your shed should be caulked and painted within 30 days after installation. Check with your Homeowners Association to ensure compliance with architectural codes.

Is the shed sealed to prevent water from entering?

Our sheds are manufactured with the upmost precision to ensure every building meets our engineering standards. Once your shed is installed, be sure to caulk all remaining joints besides those critical joints already caulked by Gorilla Sheds as a Member Exclusive. Following these simple steps will prevent water from entering your shed.